Cancellation Policy

Please note that telephone cancellations will not be accepted.
Cancellation Policy

Cancellation Policy

Cancellation of your reservation should be made in writing.  Please note that telephone cancellations will not be accepted.

Standard Cancellation Policy

Pre-Paid: when making a reservation, the full amount is charged 

Reservation cancellation:

  1. - up to 7 days before collection - refund of the full amount minus a 25 EUR fee
  2. - up to 2 days before collection - refund 50% (we keep 50%, minimum 25 EUR )
  3. - within 2 days of download - no refunds

 

Pay on Arrival: 25 EUR is charged when booking

Reservation cancellation:

No refund.

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